The teams in our Customer Services department are always looking for the next big opportunity to delight our customers. They make sure that doing business with Clarks is as easy, efficient and enjoyable as possible – both for our consumer and wholesale customers.

The team work hard to make sure all our customer's experiences of Clarks are positive ones – putting a smile back on our customers’ faces and reinforcing their faith in our brand.

Step in

Big, exciting things are happening here at Clarks. Join us in our customer services team and be part of them.

Customer Operations

Working closely with some of the UK’s largest retailers, our Customer Operations Team ensure that Clarks shoes are available to as many consumers as possible. Maintaining regular contact with our wholesale customers, they support them from order placing through to dispatch – making sure they have everything they need to deliver their customers the ultimate Clarks experience.

Customer Care

On hand to answer customer queries via email, social media, phone and post, our Customer Care Team resolve issues and queries to the highest standards. It’s a friendly and happy working environment where our teams support our customers through their Clarks journey. From helping consumers to navigate our website, to dealing with escalations, one thing’s for sure: it’s always varied.

Get On

Our people are proud to work for Clarks - and we're proud to have them. So because you'll do such a fantastic job for us, we'll do the right thing by you, with a salary and benefits package that recognises and rewards your contribution.

Working in our global head office in Street means you'll be in a beautiful part of Somerset, but you might be working in one of our regional or international offices. In Boston, Shanghai or Reutlingen. You may even work from home. But wherever you are in the world, rest assured we'll look after you and yours, personally and professionally.

Your range of benefits also depends on the country you're in. But wherever you are in the world, one thing's certain: all our benefits are linked to our ethos of caring about our people and focusing on what they need. That's just the way we do things at Clarks.

And depending on your role, you could enjoy benefits such as healthcare and a company car or car allowance.

  • A competitive package
  • Industry benchmarked reward package
  • Clarks discount scheme
  • Flexible pension scheme
  • Generous life cover
  • On-site restaurant

Star Makers

Passionate, enthusiastic, super-helpful: everything we love and everything we look for in people. You'll be joining Clarks at an incredibly exciting time. We're growing like never before.

We're moving into new markets, attracting new customers with some fantastic new products. It's safe to say there's a lot going on and a lot still to be done. That's why we're so passionate about your career development and growth. We'll encourage you to develop personally and professionally, and we'll give you all the tools you need to build on your existing skills and gain new ones.

  • A comprehensive induction programme to give you all the job-related training you need
  • An impressive range of self-learning guides, material and solutions that's geared to your development
  • Workshops, online courses, leadership articles, an extensive library and toolkits focused on our core competencies
  • Performance Development Reviews with your manager
  • Our Talent Management programme, designed to develop managers with the potential to play a big part in the company's future

Join Us

Customer Advisor

  • Location: UK ~ South West [inc. Head Office, Manufacturing and Distribution Centre - Street, Somerset]
  • Closing date: 12/07/2019