Clarks is a global phenomenon with branches worldwide. Every 60 seconds, 105 pairs of our shoes are sold. Needless to say, there’s a lot going on behind the scenes to keep our stores running smoothly. Providing operational support and solutions for all stores across European markets are our Retail Operations department.
Working collaboratively across the business, they deal with a vast array of situations, working together to combat a huge range of varied challenges. It’s always different and it’s always interesting, and it’s a fantastic place to develop yourself and your career prospects.
Step In
Big, exciting things are happening here at Clarks. Join us in our retail operations team and be part of them.
Operational Development and Communications
Responsible for communicating messages from HQ and gatekeeping our Retail stores, our Operational Development and Communications team provide the Store and Field teams with all of the operational materials they need to deliver exceptional retail experiences.
Retail Performance
It’s down to our Retail Performance Team to support our stores with the necessary reports and analytics to drive trade and ensure that we focus on making the great even greater. We are always looking for opportunities to continuously improve and simplify our processes to put the spotlight on the consumer
Store Services
Our Store Services Team make sure we keep the lights on and our stores are trading within the law. We cover everything from paying the bills, making sure our stores have the right tools to sell more shoes, to managing the day to day business as usual processes.
Implementation
At Clarks we are always innovating and the Implementation Team make sure that all projects are delivered to Store Teams within cost and time objectives to create a brilliant experience for every consumer.
Get On
Our people are proud to work for Clarks - and we're proud to have them. So because you'll do such a fantastic job for us, we'll do the right thing by you, with a salary and benefits package that recognises and rewards your contribution.
Working in our global head office in Street means you'll be in a beautiful part of Somerset, but you might be working in one of our regional or international offices. In Boston, Shanghai or Reutlingen. You may even work from home. But wherever you are in the world, rest assured we'll look after you and yours, personally and professionally.
Your range of benefits also depends on the country you're in. But wherever you are in the world, one thing's certain: all our benefits are linked to our ethos of caring about our people and focusing on what they need. That's just the way we do things at Clarks.
And depending on your role, you could enjoy benefits such as healthcare and a company car or car allowance.
- A competitive package
- Industry benchmarked reward package
- Clarks discount scheme
- Flexible pension scheme
- Generous life cover
- On-site restaurant
Star Makers
Passionate, enthusiastic, super-helpful: everything we love and everything we look for in people. You'll be joining Clarks at an incredibly exciting time. We're growing like never before.
We're moving into new markets, attracting new customers with some fantastic new products. It's safe to say there's a lot going on and a lot still to be done. That's why we're so passionate about your career development and growth. We'll encourage you to develop personally and professionally, and we'll give you all the tools you need to build on your existing skills and gain new ones.
- A comprehensive induction programme to give you all the job-related training you need
- An impressive range of self-learning guides, material and solutions that's geared to your development
- Workshops, online courses, leadership articles, an extensive library and toolkits focused on our core competencies.
- Performance Development Reviews with your manager
- Our Talent Management programme, designed to develop managers with the potential to play a big part in the company's future
Look Around
Home is where the heart is. And our heart's in Street, Somerset. We're still on the original site where we began all those years ago. Mind you, we've done a bit to it since then. The original buildings which once housed machine rooms, cutting rooms, making rooms, trimming and packing rooms have been lovingly renovated to create a unique, modern work environment that's home to over 1,200 people. It's quirky, creative and different, with stories and history around every corner. We're incredibly proud of it – and we hope you will be too!
Our front door. We're still on the original site where we began all those years ago.
The home of warm welcomes. You might notice that the floor in our main reception slopes downwards – a legacy from the days when this room was used to wash leathers.
Four machines used in shoe-making and some beautiful works of art – the past and future come together beautifully at Clarks.
The original buildings have been lovingly renovated to create a unique, modern work environment that's home to over 1,200 people.
Our product galleries provide a beautiful, open and flexible space that we use for range management and product engagement sessions. Or anytime you want to work in a light, bright and inspiring place, really.
From fashion to the arts, Britain leads where others follow. Over the last six decades a handful of names have kept the nation at the heart of global creativity. Including Clarks. We're constantly redefining great shoe design.
We're immensely proud of our heritage. On the walls you'll see artworks that remind all of us of our history, our brand, what we've done and some of the famous names we've worked with.
Say hello to "Anthony". In the absence of electricity in Street, "Anthony" was commissioned at the turn of the twentieth century to power the Clarks factories.
While last-making is an artisan skill that goes back hundreds of years, it's as important as ever to the shoe-making process. From blocks of wood, we create the beautiful lasts that are the starting point for the design of every single shoe.
You'll notice the bits and pieces on the wall just outside our Design Studio. It's the inspiration wall – with everything from toys to history, textiles to typography.
Quality and comfort are Clarks hallmarks. That's why our product testing lab remains critical to our design processes. It's where we test our materials and designs for durability, comfort and fit.
The social hub of our building, the 'Cowshed' cafeteria is the perfect place for an informal meeting, a spot of lunch or a refreshing cuppa – or just to watch the news for a bit!
We get our fair share of sunshine here in Somerset, but whatever the weather (almost), the balcony's a great spot for an al-fresco catch up or a coffee.
If you’re looking for a fantastic collaborative space or simply a light, bright and inspiring place to work then we have some great meeting rooms.
The peaceful haven of our executive offices. But our senior team don't hide away here – you'll see plenty of them out-and-about in the business.
The first thing you'll notice is the table covered in leather – we're big on natural materials after all! The boardroom also has state-of-the-art video-conferencing facilities so that we can keep in touch with all our global teams.
We've made making shoes an art form, so we've an eye for the beautiful and the interesting.
We wear our heart on our sleeve and keep our history close by here at Clarks. In fact, the Clarks shoe museum is here at head office. Well worth a visit if you'd like to understand more about Clarks, our incredible history and our products over the years.