FAQs

If you've any questions about working at Clarks, the application or the recruitment process, we're only too happy to answer it. But to help, we've put together answers to some of the questions we get asked most frequently.

Working at Clarks

Where will I be working?

The majority of our 14,000 people are based in the UK. But, being a growing global business, we also have over 3,500 people in the USA and Canada. We also employ people in Germany, Holland, Belgium, China, India, Malaysia, Brazil and Japan. All over the world, really.

We operate in many other countries around the world, including Australia, Russia and Spain. People in these countries work for one of our franchise partners, a distributor, agent or joint venture partner. That’s why during the application process we ask if you’re happy for your recruitment details to be passed to our partner organisations.

Do I need a valid work permit?

You do, yes. To be offered a job with Clarks, you must have the legal right to work in the country you’ve applied for. We’ll check this during the recruitment process.

Do you offer relocation assistance?

For some of our roles, yes. It’ll be clear on the advert whether it’s available.

Do you offer work experience opportunities?

We have excellent links with local schools and colleges, and we take a number of work experience students from them every year. Unfortunately, this means that we’re unable to take individual requests for work experience.

Do you offer work placements?

We have a handful of work placement opportunities each year, depending on business requirements. They’ll be advertised here on our website.

Do you run a Graduate Recruitment Programme?

At the moment, we don’t. But it’s something we’re actively thinking about. Of course, we welcome applications from graduates. We recruit graduates into all sorts of entry-level roles right across our global business.

Do you accept applications from recruitment agencies?

We like to be honest, so you should know that we currently recruit over 90% of our roles without using a recruitment agency. Wherever possible, we source candidates directly. Using a recruitment agency is always our last port of call.

Occasionally, we know that we need help to source candidates, and turn to one of our recruitment partners. We have a small number of trusted relationships that really work for us. As you’ll appreciate, we receive lots of calls from recruitment agencies. But why not email recruitment@clarks.com and we’ll do our best to get back to you.

Job search and application process

How do I find out about vacancies at Clarks?

We list all of our head office and Store Manager vacancies on this site and we update them daily. You can also register for job alerts so that you know as soon as we post a new job.

Externally, we advertise widely online, using a range of generalist and specialist job boards. We also advertise in local, national and specialist press. For Assistant Store Managers, Team Leaders and Sales Team Members roles we normally advertise them in a Clarks store. Occasional headquarters roles in Europe, Asia are advertised on this site too, but they’re usually managed locally.

Find out more about our USA jobs.

How do I apply?

Applying to a live vacancy is simple. Use our online application process to send in your details. Once you‘ve submitted everything, you’ll receive a confirmation email letting you know that we’ve received your application. We’ll keep in touch after this by giving you a call or contacting you through email.

You can also apply speculatively. If there isn’t a job for you immediately, you can still leave us your details. We’ll keep your details on our database, which we regularly search against new roles, and contact you when a suitable vacancy pops up. To be certain you’re the first to find out about new vacancies, remember to register for our job alerts.

Can I apply for more than one vacancy?

Absolutely. You can apply for as many roles as you want. But please think about the type of role that will suit you best and your ultimate goals, and only apply for appropriate vacancies.

Why do you monitor equality and diversity information?

Basically, the information helps us to monitor the effectiveness of our recruitment. It’s never used as part of the selection decision.

After you've submitted your application

I’ve submitted my application. What happens next?

Once the closing date’s passed, we review and screen all applications against criteria based on the job requirements. If you don’t meet the requirements, we’ll let you know that your application’s been unsuccessful by email. If you’re successful, we’ll invite you in to see us for the next step of the selection process.

I’ve submitted an application but I haven’t heard anything. What should I do?

The first thing we’d say is check your email, including spam folders – sometimes emails can end up there by mistake. We’ll have sent correspondence to the email address you used when you submitted your application. And allow up to three weeks after submitting your application to hear back from us. If you still haven’t heard from us after that, please contact us by telephone: 01458 843169 or email: recruitment@clarks.com.

If my application is unsuccessful, will you let me know?

Yes. We promise to keep you updated at every stage of your application, including letting you know if you’ve been unsuccessful. And don’t forget: you can apply for other jobs with Clarks at any time.

Can I get feedback if I have been unsuccessful?

Of course. But because of the huge number of applications we receive we’re only able to provide you with any feedback if you have attended an assessment. The manager you met will be happy to call you and give you feedback. We think that’s really important. You’ll need to contact them directly to arrange it. You’ll find their contact details in your confirmation email.

Recruitment and selection process

What is the recruitment and selection process like?

Whether it’s buying a pair of shoes or applying for a new job, we want everyone to have a brilliant Clarks experience. We take time to carefully consider all recruitment decisions and make sure that we’re making the right hire for us as a business - and that it’s the right move for you too.

Like everything we do, we’ve worked really hard to make sure that the recruitment and selection process is fair and consistent. We recruit on merit alone, on your ability to do the job. Here at Clarks, we use a variety of selection methods, but mostly interviews and, occasionally, assessment centres and testing. Again, it’s what right for that particular job.

If you’re at application or selection stage, you’ll find some of the articles in our blog helpful.

What is Clarks commitment to equal opportunities

We’re fair, honest and open - and at every stage of recruitment and selection. Short-listing, interviewing and selection is always carried out without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

I’m interested in becoming a Clarks Franchisee - how do I do this?

It’s simple. Just visit http://www.clarks.com/franchise.html where you can find out all about becoming a franchise partner. Just so you know, the link will open in a new window.